Delivery

Welcome to MarciaIbbOn.top! We are committed to providing our customers with a smooth and efficient delivery experience for our unique PipeMan Desk Lamps. This Delivery Policy outlines the terms and conditions related to the shipping and delivery of our products. By placing an order on our website, you agree to the terms specified below. If you have any questions or need further assistance, please contact us at [email protected].

1. General Shipping Information

1.1 Order Processing Time: Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

1.2 Shipping Methods: We offer several shipping options to accommodate your needs. The available shipping methods will be displayed at checkout, including standard shipping, expedited shipping, and international shipping options.

2. Domestic Shipping

2.1 Shipping Costs: Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination. The total shipping cost will be displayed at checkout.

2.2 Delivery Timeframes:

  • Standard Shipping: Typically takes 5-7 business days.
  • Expedited Shipping: Typically takes 2-3 business days.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or holidays.

3. International Shipping

3.1 Shipping Costs: International shipping costs are calculated based on the destination country, the shipping method selected, and the weight and dimensions of the package. The total shipping cost will be displayed at checkout.

3.2 Delivery Timeframes:

  • Standard International Shipping: Typically takes 10-15 business days.
  • Expedited International Shipping: Typically takes 5-10 business days.

3.3 Customs and Import Duties: Orders shipped outside of the United States may be subject to import duties, taxes, and customs fees, which are not included in the shipping cost. These charges are the responsibility of the recipient and must be paid upon delivery. We recommend contacting your local customs office for more information on these charges.

4. Order Tracking

4.1 Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

4.2 Tracking Updates: Please allow up to 48 hours for the tracking information to become available after receiving the shipping confirmation email. If you do not see updates on the carrier’s website after this time, please contact us at [email protected] for assistance.

5. Delivery Issues

5.1 Incorrect Address: It is the responsibility of the customer to provide accurate and complete shipping information. If you realize that you have entered an incorrect address, please contact us immediately at [email protected]. We will do our best to update the address before the order is shipped. However, once the order has been shipped, we cannot change the shipping address, and the customer will be responsible for any additional shipping costs incurred due to the incorrect address.

5.2 Lost or Stolen Packages: MarciaIbbOn.top is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered, but you have not received it, please check with neighbors or other members of your household. If you are still unable to locate the package, please contact the shipping carrier for further assistance.

5.3 Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately at [email protected]. We will work with you to resolve the issue and ensure that you receive a replacement or refund as appropriate.

6. Pre-Orders and Backorders

6.1 Pre-Orders: If you place a pre-order for a PipeMan Desk Lamp, we will provide an estimated shipping date at the time of purchase. Please note that this date is subject to change, and we will notify you of any updates or delays.

6.2 Backorders: If an item is temporarily out of stock, you may still place an order, and we will ship the item as soon as it becomes available. We will provide an estimated shipping date at the time of purchase and notify you of any updates or delays.

7. Changes to This Policy

MarciaIbbOn.top reserves the right to update or modify this Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or purchase of products after any changes to this policy indicates your acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns about our Delivery Policy, please contact us at [email protected]. Our customer service team is here to assist you and ensure that your experience with MarciaIbbOn.top is exceptional.

Thank you for choosing MarciaIbbOn.top. We appreciate your business and are committed to providing you with high-quality products and outstanding customer service.